Hello to you all,

 

To make sure that we are all on the same page, I have listed my terms and conditions below. Please have a read through and do not hesitate to contact me if you have any further questions.  

 

 

Shoot fee

Your photoshoot experience fee covers my time spent with you on location, my talent, knowledge and experience. The fee must be paid at the time of booking and your photoshoot experience will be valid for 12 months from the date payment is received. Your deposit fee is fully refundable for up to 14 days or until the date of your photoshoot, if the date falls within the 14 days. Once the photoshoot has taken place, your photoshoot fee is non refundable. The same applies to the ‘all inclusive’ or ‘bespoke packages’ whereby upfront full payment is made at booking stage. Once the photoshoot has taken place, the full payment photoshoot fee is non refundable. Due to restrictions posed by our changeable weather conditions, any photoshoot session may be rescheduled for an unlimited number of times within the twelve-month period. A mutual decision is made between us on the evening before the scheduled date of your photoshoot. 

 

Travel

Travel time included in any photoshoot experience is 20 miles on a round trip from my home address in Banstead Surrey. Any additional miles traveled to your desired location will be charged at a cost of 42 pence per mile. 

 

Image Gallery

Once your photoshoot experience has taken place, within 3-5 days, you will have the opportunity to view your gallery of images from the comfort of your own home, via a private link from my website, jothorpe.com. Your gallery will remain on my website for 7 working days ONLY. Once your image gallery has been removed from my website, there will be an additional admin fee of £25 for a second image gallery upload.

 

Ordering

You will have the opportunity to place an order once you have viewed your image gallery. You may wish to purchase an album, a bespoke wall portrait (frames, aluminium or acrylic) or/and a digital file package. There are various packages available and tailored to suit your needs and your budget.Delivery times for prints, albums and frames may vary from one another and will be discussed at the time of ordering. 

 

Minimum order: You are not obliged to purchase additional images from your gallery and there is no minimum spend amount. However, please consider that much time will be dedicated to producing a gorgeous gallery of images that you will undoubtedly fall in love with. I would advise that you consider your spending budget before committing your time to a photoshoot experience.  

 

High Resolution Digital files

You may purchase high-resolution digital files and these are available in several different package sizes. High-resolution digital jpeg files can be easily shared amongst your family and friends and printed from as many times as you choose.All high-resolution images will be delivered via a downloadable link, within 1-3 days after final payment has been received. 

 

Postproduction

Once you have chosen your absolute favourite images from your gallery, those images will receive a final edit. You will have the opportunity to ask for up to x3 photo edits on your images. There may be an imperfection that you would like me to remove or correct. There could be unwanted subjects in the background of your images or you may like me to look at performing head swaps, where perhaps one person out of many has their eyes closed and yet in another image they are open. Any extra editing requested is charged at £20 per edit. 

 

Image storage/ Image delete

After 7 workings days your image gallery will be automatically removed from jothorpe.com and your complete gallery, including your non-purchased imagesand will be archived and stored for a maximum of 6 months. Within the 6-month period you may wish to retrieve your image gallery for additional viewing. For this there is a small admin fee of £25. One month before your image gallery is deleted, you will be notified by email and by text message. You will have the opportunity to ask for your images to be stored for longer. 

 

 

Image ownership 

Jo Thorpe Photography owns the copyright to ALL photographs taken. No photographs, (prints, wall portraits or high resolution digital files) may be retouched or manipulated in any way once final edits have been completed in house.

 

 

Image usage 

The part of the postproduction process that excites me most is when I view your gallery closely and carefully select the images that I know you are going to LOVE. Sharing these results with my wider audience is so very important to me too. Some of your images can and may be used for the purpose of display, advertising, portfolio, publication or promotion. Your images can and may also be shared with potential new clients for demonstration purposes. Any images selected for sharing may be modified, changed, or alter without restriction. You can request to stipulate which images you’d be happy to see shared. Any concerns over image usage can be discussed. Compensation is not offered at any time, for any use of images taken by Jo Thorpe Photography 

 

Image usage for competitions and notoriety 

In an event whereby I decide to use an image from your gallery for a competition entry, you will be notified. Most competitions entered are for notoriety and not for profit. Compensation is not offered at any time, for any use of images taken by Jo Thorpe Photography 

 

 

Image sharing (YOU):

Permission to share your images online (Facebook, instagram, blog or any other online channel) is granted but ONLY when the following requirements are met. 

• Jo Thorpe Photography logo is visible or company name is clearly listed

• Facebook – my page must be tagged

• Website - is tagged or mentioned along with the image.

• Instagram – my page must be tagged

 

The only circumstance whereby the above requirements do not apply is where additional image rights/licenses have been purchased. 

 

Payment plans

 

If you are paying for your session and/or print order in a series of financial instalments (payment plan) you hereby acknowledge that the Payment Plan was developed in such a manner that he/she/they can make the required payments without causing further debt or detriment. 

Your payment plan schedule will be sent via email and will require a signature of acknowledgment by both parties. Both parties acknowledge and agree on the terms set out and agreed on in the payment plan. In the event that the Parties desire to change, add, or otherwise modify any terms, they shall do so in writing to be signed by both parties.

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Vouchers 

Any photoshoot experience package can be purchased in the form of a gift voucher, which can be redeemed at any time within a 12-month period. 

 

 

Releases and authorisations 

In the event whereby any image from your gallery is shared with image stock libraries, you will be asked to sign a release form. You will also be asked to sign a release form on behalf of any children present in the images in question. Images that restrict identity do not require a release form, though one may still be issued. Your release form will read…”I waive any right that I may have to inspect or approve the finished product or products and the advertising copy or other matter that may be used in connection with them or the use to which they may be applied”. 

 

- You, the client acknowledge that you are the parent and/or legal guardian of any children under the age of 18 involved in your photoshoot experience and remain responsible for them and their safety at all times.

 

- You, the client understands that although every effort will be made on my part to produce a gallery of images for you to adore and treasure forever, there are no guarantees that a particular pose or creative idea will be fulfilled due to the uncertainly of some factors; poor and unexpected weather conditions, challenging behaviours and access restrictions. 

 

Fulfilment of obligations
Jo Thorpe (Jo Thorpe Photography) shall not be liable to the Client for any failure, in whole or in part, to fulfil her obligations where failure arises as a result of an event or circumstances beyond her control, which may include (but are not limited to) equipment failure, inclement weather, illness or injury and items mislaid by 3rd party representatives, for example, Royal Mail. In the unlikely event of total photographic failure, liability shall be limited to a full refund of all monies paid although every effort will be made to re-take the photographs. The Client understands and accepts that the photographic coverage will be as Joanna Thorpe’s professional expertise determines. Special requests are not binding instructions although every effort will be made to comply with the Client’s wishes. 

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Last updated April 2023